Sing us a happy song, Pannier Man. No? Typical. |
Here's the thing, though. I've worked in my fair share of shops, and just about every time Pannier Guy comes through the door, the worker bees flee or groan or both. The scenario is as such: Pannier Guy comes in and asks if we have any panniers. Some unlucky soul escorts him to our wall. Never mind what the wall happens to look like, just assume for our purposes it's the most mind-blowing-ly awesome pannier display ever. Salesperson starts asking questions on the way.
"So, are you looking to commute, or are you going on a trip?" Don't uhhh [with relative indifference]. "Do you already have a rack?" Guuhh. [condescendingly, somehow] "How much gear do you need to carry?" Puhhh [meaning: I've stopped listening to you] "What bike is it going on? How weather resistant are we gonna need these things? Do you need them to be super-easy to remove?..."
Pannier Guy, looking at the Wonka Pannier Factory-land in front of him: "Well, do you have anything else? This isn't much of a selection."
"If you're looking for something else, we'd be happy to order it for you. Or we can both go over to the computer and see what other options are out there."
I'm coming for ALL your panniers! Just.. not those ones. |
"Were you looking for a specific brand?" ....as Pannier Guy mumbles and looks down on his way out the door. End of scene, homies. Fin. I'll turn it into a Pannier Guy hate-screenplay if you want more some other time.
As a salesperson, though, that type of an interaction leaves one very
frustrated (that's OK, it's why we get paid), and I'm sure Pannier Guy isn't
too stoked either. Yet I see it over and over again.
Our actual pannier area. |
Here's how I'd like to
help. First, that's a best-case pannier salesperson I depicted. It doesn't
always go like that, but if it does here's what you, Pannier Guy, can do on
your end: at least try to know what you want. You don't have to educate
yourself, we're here for that, but ask yourself what your needs are. Try to
answer some of those questions above. When you do, you might see that what you
want actually is right in front of you, or at least we can get it. But we need some sort of direction, which means you need some sort of an idea of what you want to do with these things.
On our sales floor right to-the now. |
Another point: you can get a great rack, and then add Arkel or
Ortlieb panniers. You'll have a setup that will outlast your bike, but it's
gonna cost you. As with anything, be prepared to fork over for the nice stuff and don't act completely thunderstruck by the notion that it might be over a hundred bucks.
If your frequency of use, or budget, is less than herculean, that's fine, systems like Trek's Transport setup,
or Topeak's, are nice, come with an unconditional guarantee, and have
panniers and trunk bags that install/remove in seconds. Convenient, and they'll last at least a few years.
So just take a breath; have a Coke and a smile, Pannier Guy. Your long road awaits, and Uncle IMT's just here to help.
So just take a breath; have a Coke and a smile, Pannier Guy. Your long road awaits, and Uncle IMT's just here to help.
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